Frequently Asked Questions

Shipping

Do you offer free shipping?

Yes, we offer free shipping on orders over 100$.

Payment Methods

What payment methods do you accept?

We accept payments through

  • Credit cards, including Visa, and Mastercard
  • PayPal
  • Cash on delivery

Our Products

1. Are your hair products free from harmful chemicals, sulfates, and parabens?

Certainly! We are committed to offering high-quality and safe products. Our hair products are free from harmful chemicals, sulfates, parabens, and other harsh additives. We prioritize using natural and nourishing ingredients to promote healthy hair. 

2. Are your products cruelty-free and not tested on animals?
Absolutely! We are proud to say that all our products are cruelty-free and not tested on animals. We care about the well-being of animals and strive to support ethical practices throughout our supply chain.
  

100% Pure Mulberry Silk

1. Are your silk pillowcases made from 100% pure mulberry silk?

Yes, all our silk pillowcases are crafted from 100% pure mulberry silk, renowned for its exceptional quality and luxurious feel.

2. Is the silk used certified?

Sure! Our silk products contain the OEKO-TEX Certifications of authenticity. Seeing the OEKO-TEX Standard 100 label means that you will receive the highest quality, safest mulberry silk products on the market. When you see the OEKO-TEX label, we guarantee you will receive a quality silk pillowcase you will love to use every night!

Always be sure to check that your pillowcases are OEKO-TEX certified.

3. Can silk pillowcases benefit individuals with sensitive skin or allergies?

Silk is hypoallergenic and gentle on sensitive skin. It is less likely to cause skin irritations, making it an excellent choice for those with allergies or sensitive skin conditions.


4. How do I care for my silk pillowcases?

To maintain the quality of your silk pillowcases, it's recommended to hand wash them using a gentle silk detergent. Avoid using harsh chemicals or bleach. Air drying or using a low-heat setting on your dryer is best for preserving their softness and sheen.

https://jannahwellness.net/blogs/silk-pillow-cases/how-to-wash-your-silk-pillowcase-and-bonnet